Terms and Conditions
Effective Date: The date you first access or begin the Course
Provider: Heritage Behavior Academy LLC (“Provider,” “we,” “us”)
Participant: any individual who registers for, enrolls in, accesses, or uses the Course (“you,” “Participant”).
1. Introduction / Purpose
1.1 These Terms and Conditions (this “Agreement”) govern your access to and use of the online course, materials, tools, assessments, and related resources offered by Heritage Behavior Academy LLC (the “Course”).
1.2 By enrolling in or using the Course you agree to be bound by this Agreement. If you do not agree, do not enroll or access the Course.
1.3 This Agreement explains the rights and responsibilities of both Heritage Behavior Academy LLC and you, including payment, intellectual property, data use, limitations of liability, and important disclaimers specific to courses for parents and caregivers of children with Autism Spectrum Disorder (ASD).
2. Eligibility
2.1 You represent and warrant that you are at least 18 years old (or the age of majority where you live). If you are enrolling on behalf of a minor, you represent that you are that minor’s parent or legal guardian and have authority to agree to these terms.
2.2 You must provide accurate, up-to-date registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
3. Enrollment, Payment Terms, and Taxes
3.1 Course fees, payment schedule, and accepted payment methods will be displayed at purchase. All fees are due as stated at checkout.
3.2 If you choose a subscription or installment plan, you authorize recurring charges until you cancel in accordance with our cancellation policy. Fees may include applicable taxes; you are responsible for any taxes associated with your purchase.
3.3 All payments are non-refundable except as expressly provided in Section 4 or as required by applicable law.
4. Refund Policy
4.1 Standard Refund Window (Example): If you are unsatisfied, you may request a full refund within 14 days of purchase provided you have consumed no more than 25% of the Course content. To request a refund, submit a written request to [email protected] with your account details.
4.2 For subscription plans, cancellation halts future charges but does not automatically entitle you to a refund for past billing periods, unless required by law or at Provider’s sole discretion.
4.3 Provider reserves the right to deny refunds for abuse of the refund policy, fraudulent activity, or breaches of this Agreement. Modify this policy to match your business model and local laws.
5. Course Access, Duration, and Termination
5.1 Upon successful payment, Provider grants you a limited, non-exclusive, non-transferable license to access Course materials for your personal, non-commercial use only.
5.2 Access duration will be specified at purchase (e.g., limited-time access, lifetime access). Provider may change access terms for future purchasers; changes do not retroactively reduce previously granted access.
5.3 Provider may suspend or terminate your access if you breach this Agreement, misuse content, share accounts, or engage in unlawful conduct. Termination does not relieve you of outstanding payment obligations. Provider may, in cases of material breach, retain all fees as liquidated damages to the fullest extent permitted by law.
6. Intellectual Property Rights
6.1 All Course content — including videos, text, images, downloads, assessments, templates, and trademarks — is owned or licensed by Provider and protected by copyright, trademark, and other intellectual property laws.
6.2 You are granted a limited license to use Course materials for personal educational purposes only. You must not copy, reproduce, modify, distribute, publish, sell, license, create derivative works from, or otherwise exploit Course materials without Provider’s prior written consent.
6.3 Prohibition on Sharing/Duplication: You may not duplicate, upload, share, publish, redistribute, or otherwise make available Course materials, login credentials, links, or downloads to others (including social media, file-sharing services, or resale). Unauthorized sharing may result in immediate termination and legal action for damages and injunctive relief.
7. Prohibited Uses and User Conduct
7.1 You agree not to: (a) share your account or sell access; (b) circum venu or remove technical restrictions; (c) use Course content for commercial purposes; (d) post defamatory, illegal, or infringing content in Course forums; or (e) harvest data or interfere with platform operation.
7.2 Provider reserves the right to investigate misuse and to involve law enforcement for suspected illegal activity.
8. Surveys, Data Collection, and Use of Responses
8.1 Anonymous Surveys: Provider may invite you to complete surveys to evaluate the Course and track participant outcomes. Surveys are designed to be anonymous: survey responses are collected without direct personal identifiers (such as name or email) and are not linked to your account. To the extent you voluntarily include identifying information in open-ended responses, that information could be recorded; please avoid sharing personal health details or direct identifiers in free-text fields.
8.2 Use of Aggregated Data: Survey responses, in aggregate or anonymized form, may be used by Provider for internal quality improvement, product development, research, and public presentations. Aggregated/anonymized results will not include personal identifiers.
8.3 Research and Public Presentations: Provider may use anonymized survey data or de-identified excerpts in research, publications, presentations, marketing materials, or reports. No names or direct personal identifiers will be published.
8.4 Voluntary Participation: Participation in surveys is voluntary. You may decline to participate without penalty. If you have privacy concerns, contact [support email].
8.5 Limitations: While Provider designs surveys to protect anonymity, absolute anonymity cannot be guaranteed if you voluntarily disclose identifying data in open responses; avoid submitting protected health information (PHI) or sensitive personal data in survey fields.
9. Privacy, Data Handling, and Third-Party Services
9.1 Provider’s Privacy Policy governs how personal data (e.g., name, email, payment info) is collected, stored, processed, and shared. By enrolling you acknowledge receipt of and consent to the Privacy Policy located at [link to Privacy Policy].
9.2 Third-Party Service Providers: We use third-party services (payment processors, hosting platforms, email services, analytics providers). Those providers have their own privacy/security practices; Provider is not responsible for their policies or breaches.
9.3 Data Security and HIPAA: Provider is not a HIPAA-covered entity or business associate. The Course is not a medical service and does not operate under HIPAA. You should not submit PHI or other highly sensitive personal health data through course surveys, forums, or open text fields. If you voluntarily submit PHI, it will not be treated as HIPAA-protected by Provider.
9.4 For full details about data retention, deletion requests, and your privacy rights, see the Privacy Policy.
10. Use of Artificial Intelligence (AI) in Course Development
10.1 Provider used one or more AI-assisted tools to develop, draft, or generate certain Course materials (e.g., drafts of text, templates, learning outlines).
10.2 Provider has applied human review and subject-matter expertise to the Course content, but AI assistance may have been used for drafting/support tasks. If you have concerns about AI-generated content accuracy, contact [support email].
10.3 Use of AI does not change the disclaimers in Section 11 regarding clinical or medical advice and does not create any guarantee of suitability for your specific needs.
11. Medical/Clinical Disclaimers; No Guarantees
11.1 Not Medical Advice: The Course provides educational information and behavioral strategies grounded in behavior science principles intended for parents and caregivers. It is not medical advice, diagnosis, or treatment. The content is informational only.
11.2 No Guarantees: Provider makes no promises, warranties, or guarantees that participation in the Course will produce specific outcomes. Results vary based on many factors; individual results are not guaranteed.
11.3 Individualized Recommendations: Any specific, individualized behavioral or medical recommendations require a direct assessment by a qualified, licensed professional (e.g., licensed psychologist, behavior analyst, physician). The Course is not a substitute for individualized professional assessment and treatment.
11.4 Emergency Situations: The Course is not an emergency service. If you believe a child is in immediate danger or requires urgent medical or psychiatric attention, contact emergency services or appropriate local providers immediately.
12. Disclaimer of Warranties
12.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PROVIDER PROVIDES THE COURSE AND ALL MATERIALS “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. PROVIDER DOES NOT WARRANT THAT THE COURSE WILL MEET YOUR REQUIREMENTS OR THAT ACCESS WILL BE UNINTERRUPTED OR ERROR-FREE.
13. Limitation of Liability
13.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PROVIDER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE FOR: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION; OR (C) DAMAGES ARISING FROM THIRD-PARTY SERVICES.
13.2 PROVIDER’S AGGREGATE LIABILITY FOR DIRECT DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE TOTAL AMOUNTS PAID BY YOU TO THE PROVIDER FOR THE COURSE IN THE 12 MONTHS PRECEDING THE CLAIM (OR, IF NO PAYMENT WAS MADE, ONE HUNDRED DOLLARS $100). SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON LIABILITY; IF APPLICABLE LAW PREVENTS SUCH LIMITATIONS, LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED.
14. Indemnification
14.1 You agree to indemnify, defend, and hold harmless Provider and its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of (a) your breach of this Agreement; (b) your misuse of the Course or Course materials; or (c) your violation of applicable law.
15. Modifications to the Course and Terms
15.1 Provider may update Course content, features, Policies, or these Terms from time to time. Substantive changes to Course access or material will be communicated by posting the revised Terms and/or by direct notice where feasible. Continued use or access after posting constitutes acceptance of the updated Terms.
15.2 Provider reserves the right to discontinue, modify, or remove any Course content, feature, or third-party integration at any time.
16. Assignment
16.1 Provider may assign or transfer this Agreement and its rights and obligations to an affiliate or successor. You may not assign your rights under this Agreement without Provider’s prior written consent.
17. Governing Law and Jurisdiction
17.1 This Agreement will be governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law provisions.
17.2 Except where prohibited by law, you and Heritage Behavior Academy LLC agree that disputes arising out of or relating to this Agreement shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction in those courts.
18. Severability
18.1 If any provision of this Agreement is held invalid or unenforceable under applicable law, such provision will be ineffective to the extent of such invalidity only, without affecting the remaining provisions.
19. Entire Agreement
19.1 This Agreement, together with any documents expressly incorporated by reference (including the Privacy Policy and any course-specific materials stated at purchase), constitutes the entire agreement between you and Provider with respect to the Course and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.
20. Notices and Contact
20.1 All legal notices to Provider should be sent to:
Heritage Behavior Academy LLC
Email: [[email protected]]
20.2 For support, refunds, or general inquiries contact: [[email protected]]
21. User Acknowledgment and Acceptance
21.1 Please review these Terms carefully before enrolling. By enrolling, accessing, or using the Course, you confirm that you have read, understood, and agree to be bound by these Terms and any incorporated policies. If you do not agree, do not enroll or use the Course.
21.2 Not legal or medical advice: This Agreement and the Course materials are not legal, medical, or clinical advice. Consult a qualified professional for advice specific to your situation.